VoIP Phone Instructions
Making a call
- Enter the 10-digit number, then press ‘Send’
Checking VM
- Press the ‘Message’ button, or dial *97
- Enter your password then #
- Press ‘1’ to hear a message
- Press ‘7’ to delete a message
- press ‘6’ to move to the next message
- Other options are included, i.e. save, forward, etc.
Outgoing messages
There are 3 types of outgoing messages, Unavailable, Busy, and Temporary. We do not use the Busy, only Unavailable and Temporary.
- Unavailable = normal VM message when you’re working, but can’t answer
- Temporary = out of office message, i.e. vacation, working away from the office for a day to two, etc.
Recording a message
- Press the ‘Message’ button; enter password then #
- Press ‘0’ for Mailbox Options
- Press ‘1’ to record your Unavailable message
- Press ‘4’ to manage your Temporary greeting, i.e. record message, turn Temp greeting on/off
Record your name in the system
- Press the ‘Message’ button; enter password then #
- Press ‘0’ for Mailbox Options
- Press ‘3’ to record your name
Change your password
- Press the ‘Message’ button; enter password then #
- Press ‘0’ for Mailbox Options
- Press ‘5’ to change your password
Remote access to VM from an outside number
- Call your main office number
- Dial your extension number
- When you hear your VM press the * key, enter your VM password & #
- It will announce the number of messages and a menu to access them
Other Settings
Adjust ringtone
- Setting > Basic Settings > Ring Tones > scroll through tones to select one that you like!
Adjust the look of your phone features
- Display > from here you can change the phone wallpaper, back-lighting, theme, colors, etc. Play with it and find what you like!!!
Call Forwarding:
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Press Menu->Features->Call Forward.
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Press or to select the desired forwarding type, and then press the Enter soft key. The options are:
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Always Forward: Incoming calls are immediately forwarded.
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Select Always Forward:
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Press or , or the Switch soft key to select Enable from the Always field.
- Fields 3 & 4 won’t be used.
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Press the Save soft key to accept the change or the Back soft key to cancel.
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The icon on the idle screen indicates the call forward is enabled.
- Press Menu->Features->Call Forward.
Press or to select the desired forwarding type, then press the Enter soft key.
Press or , or the Switch soft key to select Disable to disable the call forward.
Press the Save soft key to accept the change.